Recovery equipment guidance across UAE, GCC & worldwide

Partner with Axon Recovery

We work with selected businesses that can develop customer relationships, represent our equipment responsibly and support projects in their local market. This overview explains how the relationship works and what to expect before applying.

How the partnership works

The reseller remains responsible for developing the customer relationship and managing the sale. Axon supports the equipment, project and technical side of the opportunity within the agreed scope.

Your role

  • Develop and qualify genuine customer opportunities.
  • Understand the customer requirement and proposed project scope.
  • Prepare the customer-facing commercial proposal and set your final selling price.
  • Coordinate local customer communication, site requirements and agreed project activities.
  • Remain the customer's primary commercial contact.

How Axon supports you

  • Current product information, specifications and approved sales materials.
  • Product selection and configuration support.
  • Technical review and support for more complex opportunities.
  • Equipment supply, agreed logistics and project coordination.
  • Warranty, troubleshooting and manufacturer escalation where applicable.

A flexible commercial model

The programme is designed to support businesses that sell against real customer demand rather than requiring every partner to carry a large amount of stock from the outset.

Order against customer demand

There is no standard opening-stock requirement. Partners can purchase against confirmed customer orders and may add demonstration equipment or local inventory when it makes commercial sense for their market.

Independent customer pricing

Axon Recovery does not publicly display end-customer equipment prices; customers request a consultation and receive a tailored quotation. Partners set their own customer-facing prices. Confidential Reseller Net Prices and commercial terms are available to approved applicants during the commercial review stage.

Territory and channels

Appointments are normally non-exclusive unless separate terms are agreed in writing. The final agreement defines the approved products, markets, sales channels and any territory-specific arrangements.

Opportunity support

Genuine customer and project opportunities can be registered with Axon. Once accepted, Axon works with the partner to support the opportunity and avoid unnecessary channel conflict, subject to the programme rules in force at the time.

Product, project and after-sales support

Our role is not limited to supplying equipment. Suitable opportunities can involve product, technical, logistics and project support from selection through delivery and after-sales.

Product and project support

  • Product selection and configuration guidance.
  • Specifications and equipment-related site information.
  • Support with complex quotations and multi-product projects.
  • Available product imagery, catalogues, specification sheets and digital sales materials.

Fulfilment and after-sales

  • Delivery can be arranged according to the accepted quotation and project scope.
  • Installation, commissioning or training can be included where applicable.
  • Axon coordinates technical review, authorised troubleshooting and warranty escalation.
  • Exact warranty and service scope is confirmed for the relevant product and order.

What happens after you apply

We review each application before granting access to confidential partner information. The process is intended to confirm that there is a practical fit for both sides.

1

Submit your application

Tell us about your business, market, current sales activity, product interests and proposed territory.

2

Application review

We review the company, market fit, sales capability and the proposed scope of the relationship.

3

Short discussion

Where there appears to be a good fit, we normally arrange a brief video call with the business owner or responsible decision-maker.

4

Commercial review

Once your application is approved, your partner account is created. You can then sign in to review confidential Reseller Net Prices and commercial documents before deciding whether to proceed.

Partner account access

Once your application has been reviewed and approved, Axon Recovery creates your partner account. You can then sign in to access the confidential reseller pricing, commercial documents, product information and other partner resources available to your approved account. Access is permission-controlled, and these materials are not publicly available.

Before you apply

Submission of an application does not create reseller, distributor or partner status. Appointment, territory rights, commercial terms and any exclusivity become effective only when confirmed separately by Axon Recovery in the applicable written agreement.

Interested in working with Axon Recovery?

Complete the partner application and tell us how you plan to develop Axon Recovery in your market.

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